Privacy Policy

We collect the information needed to provide wholesale ordering services, including account details, business contact information, order history, product preferences, delivery or shipping details, and messages or notes submitted through the portal.

We may also collect technical information such as device type, browser type, pages visited, timestamps, and basic performance or error data so we can keep the portal secure and reliable.

We use information to create and manage accounts, process and fulfill wholesale orders, communicate about orders and recurring shipments, provide customer support, maintain accurate records, improve the portal, prevent abuse, and meet legal, tax, accounting, or operational requirements.

We use trusted service providers to operate the portal and related business systems, such as hosting, authentication, database storage, email delivery, analytics, order management, invoicing, and business reporting. These providers may process information only as needed to provide their services to Sobrew.

The portal may use cookies or similar technologies for sign-in, session security, preferences, performance monitoring, and privacy-conscious analytics. You can control cookies through your browser settings, but some portal features may not work without required session cookies.

We do not sell personal information. We may share information with service providers, with your business account administrators, when needed to fulfill orders, when required by law, or to protect the rights, safety, and security of Sobrew, our customers, and the portal.

We keep information for as long as needed to provide the portal, maintain business records, resolve disputes, comply with legal obligations, and support accounting, tax, security, and audit needs. Retention periods may vary depending on the type of information and our legal or operational requirements.

You may contact us to request access to, correction of, or deletion of information associated with your account. We may need to retain certain records when required for legal, accounting, security, or legitimate business purposes.

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No online system is completely secure, so please use a strong password and contact us promptly if you believe your account has been accessed without permission.

Questions about this policy or Sobrew privacy practices can be sent to hello@sobrew.com.